The staff at Love To Dream™ continue to work partially in the office and partially at home.
Australia Post are still experiencing some delivery delays due to challenges presented by the pandemic and some orders may be affected. Find out more.
We thank you for your continued patience.
Things are settling back down and the Love To Dream™ staff are starting to partially go back into the office.
We are pleased see shorter delivery times from Australia Post however they are still experiencing some delivery delays due to a high volume of parcels in thier network and some orders may be affected. Find out more.
We thank you for your patience as we settle into the new normal.
Due to an increase in online orders we might be experiencing a slight delay in our order processing and fulfilment.
Current Dispatch Times: The next business day.
Courier Delivery Times: Please note that Australia Post has advised some delays due to high volume. Find out more. We have experienced delays from 2 days up to 2-3 weeks. Please keep this in mind when selecting the right size for you baby.
We are still here for you & are doing our very best to deliver your order as quickly as possible. All orders will have a tracking code where you can monitor the latest delivery status. Stay safe everyone- more sleep is on its way.
Due to an increase in online orders we are experiencing a slight delay in our order processing and fulfilment. We are still here for you & are doing our very best to deliver your products as quickly as possible. Thank you for your patience.
All Love To Dream™ staff are now working remotely from home for the next 30 days, with the situation to be reassessed as new information comes to light.
All work will be completed remotely, including meetings, with our team using video conferencing and dial-ins, rather than attending in person.
We are working closely with all our suppliers and third-party contractors to ensure good levels of continuous supply. This is on top of the excellent stock levels of most product with new stock arriving into our warehouses frequently.
Activated systems to ensure minimal impact on our ability to service the needs of our valued retailers and online customers.
Introduced a 30 days returns policy to the end of April, to allow for postal delays.
While the move to work remotely is a relatively seamless transition for us, we are also working parents with young children, just like many of you and we ask for your patience in the event that things take a little longer than usual.
If you’re on a call with one of our team and hear little voices or even large-scale toddler mayhem in the background, we thank you for your understanding in advance.
We will continue to monitor the situation and follow the latest advice and will update you further at the point changes to this approach are put in place.
Our number one priority is the safety of our employees and our Love To Dreamers, no matter what. Take good care of yourselves everyone.
Thank you for sharing the love,